Introduction
At weluvtee.com, your privacy matters. We are committed to protecting the personal information you share with us. By using our website and services, you agree to the practices outlined in this Privacy Policy regarding the collection, use, and sharing of your information.
What This Privacy Policy Covers
This policy explains how we handle the personal information we collect when you interact with our website. It applies only to data collected through weluvtee.com and not to third-party websites, services, or individuals not managed by us.
We do not knowingly collect information from anyone under the age of 13. If you are under 13, do not use our services or provide personal information. If we learn that we’ve collected data from a child under 13, we will delete it promptly. If you believe this has occurred, please contact us at support@weluvtee.com.
Changes to This Policy
We may occasionally update this Privacy Policy to reflect changes in our practices or services. If updates are made, we’ll notify you through our website or by email. Continued use of our services after changes are posted means you accept the updated terms. Your rights under this policy will not be reduced without your explicit consent.
Information We Collect
1. Information You Provide
We collect the information you provide when you:
- Create an account
- Place an order
- Subscribe to our emails or newsletter
- Contact us for support
This may include your name, email address, phone number, shipping/billing address, password, and payment details. If you log in using a third-party account (like Google or Facebook), we may access certain information from that account.
We may also communicate with you based on the contact details you provide, including confirmations and service updates.
2. Information Collected Automatically
When you use our website, we automatically receive technical data such as:
- IP address
- Browser and device type
- Pages visited
- Cookies and interaction data
This helps us improve user experience, personalize content, and analyze how our services are used.
Cookies may be used by us or third-party advertising partners. Third-party cookies are subject to their own privacy policies, not ours.
3. Third-Party Tracking and Analytics
We use tools like Google Analytics to better understand how visitors use our website. If you wish to prevent tracking by Google Analytics, you can install the opt-out browser add-on:
https://tools.google.com/dlpage/gaoptout
Please note: our site does not respond to “Do Not Track” signals.
How We Use and Share Your Information
We use your information to:
- Process orders and provide customer support
- Improve website functionality
- Communicate about your account or purchases
- Analyze trends and usage to improve our services
We may share your information in these cases:
- With service providers (e.g., payment processors, shipping carriers)
- With advertising partners (in de-identified or aggregate form)
- In the event of a business transfer (merger, acquisition, sale)
- To comply with legal obligations or protect our legal rights
We do not sell or rent your personal information to third parties.
Data Security
We take data security seriously and use encryption and secure technologies to protect your information. However, no online system is completely secure.
To help protect your data:
- Use a strong, unique password
- Keep your login details confidential
- Log out of your account after use, especially on shared devices
Data Retention
We keep your personal information for as long as necessary to provide services, comply with legal obligations, and resolve disputes. Typically, this is a minimum of five years or as required by law.
Accessing and Updating Your Information
You can view and edit information through your account settings, including:
- Name and email address
- Password
- Order history
- Shipping information
If you need assistance updating your details, email us at support@weluvtee.com.
California Privacy Rights
If you are a California resident, you have the right under Civil Code Sections 1798.83–1798.84 to request a notice disclosing the categories of personal information shared with third parties for marketing purposes. To make this request, please email us at support@weluvtee.com.
Your Choices
- You may opt out of cookie-based tracking through your browser settings.
- You can unsubscribe from marketing emails at any time.
- You may update or delete certain account information.
Please note: declining to provide certain information may limit your access to specific features or services.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact our support team at:
Email: support@weluvtee.com
We’re happy to help.