At weluvtee.com, we’re committed to delivering your order safely and efficiently. Below is everything you need to know about our shipping process, delivery timelines, and related policies.
Shipping Coverage
We proudly offer worldwide shipping via reliable carriers such as USPS, UPS, FedEx, DHL, and trusted local delivery partners.
Order Processing Time
Each product is made to order with care.
Processing time: 5–10 business days (Monday to Friday)
Because items are handcrafted, production may take slightly longer than mass-produced goods. We appreciate your patience and understanding.
Estimated Delivery Time
Transit time: 10–22 business days (Monday to Friday), depending on your location.
While we strive to meet delivery timelines, delays may occur due to weather, customs, or other factors beyond our control.
Shipping Rates
- Flat rate: $5.99 per order
- Free shipping on orders over $100
Shipping fees are displayed at checkout before you complete your purchase.
Order Changes & Cancellations
Once your order is confirmed, it cannot be changed or canceled.
If you’d like to request a refund, please do so within 30 days of receiving your order. See our Return & Refund Policy for full details.
Item Not Received
If you haven’t received your order:
- Check your email for your tracking number.
- Visit the carrier’s tracking page to view status updates.
- If tracking isn’t updating or your package is delayed, contact us at support@weluvtee.com.
Note: Some tracking updates may be delayed due to technical limitations. If you’re still unable to locate your item, we’re here to help.
Return Policy Overview
To return an item, please refer to our full Return & Refund Policy. Key points:
- You must request a return within 30 days of receiving the item.
- Items must be unused and returned in their original condition and packaging.
- Customers are responsible for the return shipping cost.
- Custom or personalized products are only eligible for exchange, not return.
Return address:
weluvtee.com Returns
6701 Tennyson St NE, Albuquerque, NM 87122, USA
Other return terms:
- Shipping, handling, and service fees are non-refundable.
- Cash on delivery is not accepted.
- A return tracking number must be provided.
- Refunds are processed within 7 business days of receiving your return.
Need Help?
If you have any questions or issues with your order, please don’t hesitate to contact us:
Email: support@weluvtee.com
If we miss your call, please leave a message with your order number and issue details.
Thank you for shopping with weluvtee.com — we’re here to make sure your experience is smooth from checkout to delivery.